Shipping policy
Shipping Policy
At R&T Jewelry Co., we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–5 business days. Once your order is processed, it will be shipped out promptly.
Shipping Times
Since our products are shipped directly from our international suppliers, estimated delivery times are:
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United States: 7–15 business days
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International: 10–20 business days
Please note that shipping times may vary depending on your location and external factors such as customs, holidays, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow a few days for tracking information to update.
Delays
While we work hard to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
Incorrect Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
R&T Jewelry Co. is not responsible for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, please contact us at rtjewelryco@gmail.com